-Go to the Media tab of that Page Info window. -Select the first image and scroll down though the list with the Down arrow. -If an image in the list is grayed and there is a check mark in the box "Block Images from..." then remove the check mark to unblock the images from that domain.

If BBC media player doesn't recognise your IP address at all, then you won't be able to stream or download programmes. Occasionally it may simply be a network error, so it's worth closing your browser or router and reopening as a new IP address is allocated which may be UK-based.

Why isn't the video working in my BBC News iPad app? If the video doesn't play, first check you have an active internet connection. You must be online to watch video. Secondly, try refreshing the content by tapping the refresh icon.